If you want to order something, it is simply necessary to leave your personal information. Because we can well imagine that you would like to know why we need your personal information and what we do with it next, we are happy to tell you. If you still have questions after reading this page, please contact our customer service.
Who is the controller of your personal data?
The company Venson Amsterdam B.V. is the controller of the personal data you provide us and is responsible for your personal data under applicable data protection law.
Venson Amsterdam B.V. or trading under the names Blush, Blush-Jewels.com, IBB, Venson Gold
Klaprozenweg 75E
1033 NN Amsterdam
Netherlands
Registration number Chamber of Commerce: 34205938
VAT number: NL813075713B01
Security
All the data you leave with us will be kept in safe custody. For this purpose, we use the "Secure Socket Layer" (SSL). Anyone who has nothing to do with your data cannot access it. There may be reasons why we give your information to a third party. Below you can read why and when we do. The moment your data is provided to a third party, we require them to treat your data as carefully as we do and to use it only for the purpose for which it was obtained. The moment you have doubts about this or feel that this is not happening you can contact our customer service.
Your personal data
In order to provide you with the most personalized shopping experience possible we use your data. We tailor what you see on Blush-Jewels.com to your interests. For this, we may use, for example, data from previous orders, your IP address and cookies.
What purposes will my data be used for?
Several of your data may be used, the data we have asked you for, as well as the data we have collected from, for example, a visit to our website. We use this information for example:
Delivering your order
For your order we need your name, email address, address(es), payment information and sometimes your phone number. This allows us to deliver your order and keep you informed about your order. We also give your information to others if necessary for an order, such as delivery services.
Your Account
In your account at Blush-Jewels.com we store, among other things, the following information: your name, address(es), phone number, email address, delivery and payment information. This eliminates the need to re-enter this information every time. Data on previous orders are also kept.
Customer service
Our customer service can be reached by mail and phone. To serve you promptly, we use your information and take notes that we keep. Thus, this information is known to us if you call us again. Data about the phone call can be recorded. This data can help us improve our services. Sometimes it may be the case that we need to use a third party to answer your questions. In that case, they may use your information to do so.
Newsletters
You can stay up to date with our offers and news by signing up for our newsletter. We use your name and e-mail address for this purpose. If you no longer wish to receive newsletters, you can unsubscribe.
Personal shopping
Many items are available in the Blush-Jewels.com website. Within these articles, we would like to get you started on finding the item or items that appeal to you. We may do this by, for example, alerting you to articles that may be of interest to you. We may use your previous visits to the website for this purpose. We then look at cookies and your IP address. In our cookie policy you can read more about cookies and how to turn them off if you want.
Improving our store and service
Because we are constantly working to improve our service, we may use your information to ask you yourself if you would like to participate in a no-obligation customer or market survey. That research can sometimes be done for us by third parties. In that case, we may then provide your email address to the third party. Of course, we do require this third party to comply with our privacy rules as well. For example, one such requirement is that your email address must be removed after the investigation is complete.
Fraud
It is very unpleasant for both you and us when fraud occurs. We may use your information to investigate, prevent and deter fraud. Only in the extreme case that it is necessary will we give customer information to the government.
Social media
When using social media, you can indicate that you like certain posts or pages. When you indicate this, that post will appear on your social media account. Blush-Jewels.com does not access your social media account, but articles you like or find useful can be shared with friends. If you submit a question to us via social media and we see the question pass by, we save that post and your account name so we can respond to your post.
We also use a Facebook pixel to measure the performance of our Facebook and Instagram ads. The Facebook pixel allows us, among other things, to show visitors to the blush-jewels.com website targeted ads on Facebook and measure results.
Online purchases
What types of personal data do we process?
We process the following categories of personal data:
contact information, such as name, address, email address and phone number
payment information and payment history
credit information
order information
If you have a Blush-Jewels.com account, we also process your personal data provided in connection with the account or membership, such as
your account or membership ID
your purchase history
What is the legal basis for processing your personal data?
The processing of your personal data is necessary to process and deliver your order at Blush-Jewels.com.
How long do we keep your data?
We keep your data for as long as you are an active customer.
Where do we store your data?
The data we collect from you is stored outside the European Economic Area.
Who has access to your data?
Your data may be shared within our organization. We will never forward, sell or exchange your data to/with third parties outside of Venson Amsterdam for marketing purposes. Data transmitted to third parties is used only to provide you with our services. You can find the categories of third parties under each specific process below.
What is the legal basis for data processing?
For each specific processing of personal data that we collect from you, you will be notified by us whether the transfer of personal data is required or required by law to enter into an agreement and whether it is an obligation to provide the personal data and the possible consequences if you choose not to do so.
What are your rights?
Right of access
You have the right to request information about the personal data we hold about you at any time. You can contact Venson Amsterdam who can provide you with these personal data via email.
Right to portability
When Venson Amsterdam processes your personal data in an automated way on the basis of your consent or on the basis of an agreement, you have the right to obtain a copy of your data that has been transferred to you or to another party. This applies only to the personal data you have provided to us.
Right of rectification
You have the right to request correction of your personal data when it is incorrect, including the right to complete incomplete personal data.
If you have a Blush-Jewels.com account, you can modify your personal data yourself on your account.
Right of deletion
You have the right to delete the personal data processed by Venson Amsterdam at any time, except in the following situations:
you have a pending case with customer service
you have an outstanding order that has not yet been shipped or partially shipped
you have an outstanding debt with Venson Amsterdam, regardless of the payment method
you are suspected of having abused our services in the past four years or you have abused our services in the past four years.
If you have made a purchase, we will retain your personal data in connection with your transaction for accounting purposes.
The right to object to processing on the basis of a legitimate interest.
You have the right to object to the processing of your personal data on the basis of a legitimate interest of Venson Amsterdam. Venson Amsterdam will not continue to process personal data unless we can demonstrate a legal basis for the process that outweighs your interests and rights or as a result of legal claims.
The right to object to direct marketing
You have the right to object to direct marketing, including profile analysis for direct marketing purposes.
If you no longer wish to receive direct marketing, you may follow the instructions for doing so provided in our marketing emails. You can also adjust this under settings in your Blush-Jewels.com account.
Right of restriction
You have the right to request Venson Amsterdam to restrict the processing of your personal data in the following circumstances:
if you object to processing based on a legitimate interest of Venson Amsterdam, Venson Amsterdam will restrict any processing of such data pending verification of the legitimate interest.
if you have submitted a claim that your personal data is incorrect, Venson Amsterdam must restrict any processing of such data pending verification of the accuracy of the personal data.
if the processing is unlawful, you may object to the deletion of your personal data and instead request the restriction of the use of your personal data.
if Venson Amsterdam no longer needs the personal data, but the personal data is necessary for you to file defensive legal claims.
How to exercise your rights.
We take data protection very seriously. That is why we have a dedicated customer service team that handles your questions regarding your above rights. You can always reach our staff at info@blush-jewels.com
The right to lodge a complaint with a supervisory authority
If you believe that Venson Amsterdam is not processing your personal data correctly, please contact us. You also have the right to file a complaint with a supervisory authority.
Updates to our privacy notice
On occasion, our privacy notice may need to be updated. The latest version of the privacy statement was updated as of Nov. 9, 2018. We will disclose any material changes to the privacy statement, for example, regarding the purpose of using your personal data, the identity of the controller or your rights.