If you want to order something, it is necessary to leave your personal information. Because we can imagine that you would like to know why we need your personal data and what we do with it, we are happy to tell you. If you have any questions after reading this page, please contact our customer service.
Who is the controller of your personal data?
The company Venson Amsterdam B.V. is the controller of the personal data you provide to us and is responsible for your personal data under applicable data protection law.
Venson Amsterdam B.V. or trading as Blush, Blush-Jewels.com, IBB, Venson Gold
1033 NN Amsterdam
Chamber of Commerce registration number: 34205938
VAT number: NL813075713B01
All information you leave with us is kept securely. We use the “Secure Socket Layer” (SSL) for this. Anyone who has nothing to do with your data cannot access it. There may be reasons why we provide your data to a third party. Below you can read why and when we do this. When your data is provided to a third party, we require that it handles your data as carefully as we do and only uses it for the purpose for which it was received. If you have any doubts about this or feel that this is not happening, you can contact our customer service.
Your personal information
We use your data to offer you the most personal shopping experience possible. We tailor what you see on Blush-Jewels.com to your interests. For this purpose, we can, for example, use data from previous orders, your IP address and cookies.
For what purposes are my data used?
Different types of your data can be used, the data we have asked you for, but also the data we have collected when, for example, you visit our website. We use this data, for example, for:
Delivering your order
For your order we need your name, e-mail address, address(es), payment details and sometimes also your telephone number. This allows us to deliver your order and keep you informed about your order. We also provide your data to others if this is necessary for an order, for example to delivery services.
In your account on Blush-Jewels.com we store the following information, among other things: your name, address(es), telephone number, e-mail address, delivery and payment details. This means you do not have to re-enter this information every time. Information about previous orders is also stored.
You can reach our customer service by email and telephone. In order to serve you quickly, we use your data and make notes that we keep. This means that we will know this information if you call us again. Data about the telephone conversation can be recorded. This data can help us improve our services. Sometimes we may need to use a third party to answer your questions. In that case, they can use your data for this.
You can stay informed of our offers and news by signing up for our newsletter. We use your name and email address for this. If you no longer wish to receive newsletters, you can unsubscribe.
Improvement of our store and service
Because we are constantly improving our services, we may use your data to ask you whether you would like to participate in a non-binding customer or market survey. This research can sometimes be carried out for us by third parties. In that case, we may provide your email address to the third party. We naturally require this third party to also adhere to our privacy rules. One of those requirements, for example, is that your email address must be deleted after the investigation has been completed.
It is very annoying for both you and us if there is fraud. We may use your data to investigate, prevent and combat fraud. We only provide customer data to the government in the extreme case that it is necessary.
When using social media, you can indicate that you like certain posts or pages. When you indicate this, the message will appear on your social media account. Blush-Jewels.com does not have access to your social media account, but you can share articles that you like or useful with friends. If you ask us a question via social media and we see the question, we will save that message and your account name so that we can respond to your message.
We also use a Facebook pixel to measure the performance of our Facebook and Instagram ads. The Facebook pixel ensures that we can, among other things, show visitors to the blush-jewels.com website targeted advertisements on Facebook and measure results.
What types of personal data do we process?
We process the following categories of personal data:
contact details, such as name, address, email address and telephone number
payment details and payment history
If you have a Blush-Jewels.com account, we also process your personal data provided in relation to the account or membership, such as
your account or membership ID
your purchase history
What is the legal basis for the processing of your personal data?
The processing of your personal data is necessary to process and deliver your order at Blush-Jewels.com.
How long do we keep your data?
We keep your data as long as you are an active customer.
Where do we store your data?
The data we collect from you is stored outside the European Economic Area.
Who has access to your data?
Your data may be shared within our organization. We will never forward, sell or exchange your data to/with third parties outside Venson Amsterdam for marketing purposes. Data forwarded to third parties will only be used to provide you with our services. The categories of third parties can be found under each specific process below.
What is the legal basis for data processing?
For each specific processing of personal data that we collect from you, we will inform you whether the transfer of personal data is legally required or required to conclude a contract and whether it is an obligation to provide the personal data and what the possible consequences are if you choose not to do this.
What are your rights?
Right of access
You have the right to request information about the personal data we hold about you at any time. You can contact Venson Amsterdam and our customer service can provide you with this personal data by e-mail.
Right to portability
When Venson Amsterdam processes your personal data in an automated manner based on your consent or on the basis of an agreement, you have the right to receive a copy of your data that has been transferred to you or to another party. This only applies to the personal data you have provided to us.
Right to correction
You have the right to request correction of your personal data if it is incorrect, including the right to have incomplete personal data completed.
If you have a Blush-Jewels.com account, you can adjust your personal data on your account.
Right to deletion
You have the right to delete personal data processed by Venson Amsterdam at any time, except in the following situations:
you have an ongoing issue with customer service
you have an open order that has not yet been shipped or has partially been shipped
you have an unsettled debt with Venson Amsterdam, regardless of the payment method
you are suspected of having abused our services in the past four years or you have abused our services in the past four years.
If you have made a purchase, we will retain your personal data in connection with your transaction for accounting purposes.
The right to object to processing based on a legitimate interest.
You have the right to object to the processing of your personal data on the basis of a legitimate interest of Venson Amsterdam. Venson Amsterdam will not continue to process the personal data unless we can demonstrate a legal basis for the process that outweighs your interests and rights or as a result of legal claims.
The right to object to direct marketing
You have the right to object to direct marketing, including profile analysis for direct marketing purposes.
If you no longer wish to receive direct marketing, you can follow the instructions provided in our marketing emails. You can also adjust this under settings in your Blush-Jewels.com account.
Right to restriction
You have the right to request Venson Amsterdam to restrict the processing of your personal data in the following circumstances:
If you object to processing based on a legitimate interest of Venson Amsterdam, Venson Amsterdam will restrict any processing of such data pending the verification of the legitimate interest.
if you have made a claim that your personal data is incorrect, Venson Amsterdam must restrict any processing of such data pending verification of the accuracy of the personal data.
if the processing is unlawful, you can oppose the deletion of your personal data and instead request the restriction of the use of your personal data.
if Venson Amsterdam no longer needs the personal data, but the personal data is necessary for you to assert defensive legal claims.
How can you exercise your rights?
We take data protection very seriously. That is why we have a dedicated customer service team to handle your questions regarding your above rights. You can always reach our employees via email@example.com
The right to lodge a complaint with a supervisory authority
If you believe that Venson Amsterdam is not processing your personal data correctly, you can contact us. You also have the right to file a complaint with a supervisory authority.
Updates to our privacy statement
Our privacy statement may need to be updated. The latest version of the privacy statement was updated on November 9, 2018. We will announce any material changes to the privacy statement, for example regarding the purpose of using your personal data, the identity of the administrator or your rights.