Als u iets wilt bestellen is het nu eenmaal nodig uw persoonlijke gegevens achter te laten. Omdat wij ons goed voor kunnen stellen dat u graag wilt weten waarom wij uw persoonlijke gegevens nodig hebben en wat wij er vervolgens mee doen, vertellen wij u dat graag. Wanneer u na het lezen van deze pagina nog vragen heeft, neemt u dan contact op met onze klantenservice.
Who is the administrator of your personal data?
Het bedrijf Venson Amsterdam B.V. is de beheerder van de persoonsgegevens die u ons verstrekt en is verantwoordelijk voor uw persoonsgegevens krachtens het toepasselijke recht inzake gegevensbescherming.
Venson Amsterdam B.V. or trading under the names Blush, Blush-Jewels.com, IBB, Venson Gold
1033 NN Amsterdam
Chamber of Commerce registration number: 34205938
VAT number: NL813075713B01
All data you leave with us will be kept secure. For this we use the "Secure Socket Layer" (SSL). Those who have nothing to do with your data cannot access it. There may be reasons why we give your data to a third party. Below you can read why and when we do this. When your data is provided to a third party, we demand that they handle your data with the same care as we do and only use it for the purpose for which it was provided to them. If you have any doubts or feel that this is not happening you can contact our customer service.
Your personal data
In order to offer you the most personal shopping experience possible, we use your details. What you see on Blush-Jewels.com we adapt to your interests. For this purpose we may, for example, use data from previous orders, your IP address and cookies.
For what purposes will my data be used?
Several of your data can be used, the data we have asked you for, but also the data we have collected during, for example, a visit to our website. We use these data for example:
Delivering your order
For your order we need your name, e-mail address, address(es), payment details and sometimes your phone number. This enables us to deliver your order and keep you informed about your order. We also give your details to others if necessary for an order, such as delivery services.
In your account on Blush-Jewels.com we store, among other things, the following information: your name, address(es), telephone number, e-mail address, delivery and payment details. This means that you do not have to re-enter these details every time. Information about previous orders is also stored.
You can reach our customer service by mail and phone. In order to serve you quickly, we use your data and make notes which we keep. In this way this information is known to us when you call us again. Information about the phone call can be registered. This data can help us to improve our services. Sometimes it may be the case that we have to use a third party to be able to answer your questions. In that case, the third party may use your data for that purpose.
You can stay informed about our offers and news by subscribing to our newsletter. For this we use your name and email address. If you no longer wish to receive newsletters you can unsubscribe.
Improving our shop and service
Because we are constantly improving our services, we may use your information to ask you if you would like to participate in a free customer or market survey. This research can sometimes be carried out for us by third parties. In that case we may provide your e-mail address to the third party. Of course, we require that these third parties also comply with our privacy rules. One of these requirements is, for example, that your e-mail address must be removed after the survey has been completed.
It is very annoying for both you and us if there is fraud. It may be that we use your data to investigate, prevent and combat fraud. Only in the extreme case that it is necessary, we give customer data to the government.
When using social media, you can indicate that you like certain posts or pages. When you indicate this, that message will appear on your social media account. Blush-Jewels.com does not have access to your social media account, but you can share articles you like or find useful with friends. If you ask us a question via social media and we see the question pass by, we will save that message and your account name so that we can respond to your message.
We also use a Facebook-Pixel to record the performance of our Facebook-and Instagram ads. The Facebook-pixel allows us to show targetted ads to website vistors of Blush-jewels.com on Facebook and Instagram, and to measure results.
What types of personal data do we process?
We process the following categories of personal data:
- Contact details, such as name, address, e-mail address and telephone number
- Payment information and payment history
- Credit information
- Order details
If you have a Blush-Jewels.com account, we also process your personal data provided in connection with the account or membership, such as
- Your account or membership ID
- Your purchase history
What is the legal basis for processing your personal data?
The processing of your personal data is necessary to process and deliver your order at Blush-Jewels.com.
How long do we keep your data?
We keep your data as long as you are an active customer.
Where do we store your data?
The data we collect from you will be stored outside the European Economic Area.
Who has access to your data?
Your data may be shared within our organisation. We will never send, sell or exchange your data to/with third parties outside Venson Amsterdam for marketing purposes. Data that are forwarded to third parties will only be used to provide you with our services. The categories of third parties can be found under each specific process below.
What is the legal basis for data processing?
For each specific processing of personal data that we collect from you, we will inform you whether the transfer of personal data is required or required by law to enter into an agreement and whether it is an obligation to provide the personal data and what the possible consequences are if you choose not to do so.
What are your rights?
Right to portability
When Venson Amsterdam processes your personal data in an automated manner based on your consent or on an agreement, you have the right to obtain a copy of your data that has been transferred to you or to another party. This only relates to the personal data you have provided to us.
Right of rectification
You have the right to request correction of your personal data when they are incorrect, including the right to complete incomplete personal data.
If you have a Blush-Jewels.com account, you can modify your personal data on your account.
Right of deletion
You have the right to delete the personal data processed by Venson Amsterdam at any time, except in the following situations:
you have an ongoing business with customer service
you have an open order that has not yet been shipped or partially shipped
you have an outstanding debt with Venson Amsterdam, regardless of the method of payment you are suspected of having abused our services in the past four years or you have abused our services in the past four years.
If you have made a purchase, we will retain your personal data in connection with your transaction for accounting purposes.
You have the right to object to processing on the basis of a legitimate interest.
You have the right to object to the processing of your personal data on the basis of a legitimate interest of Venson Amsterdam. Venson Amsterdam will not continue to process your personal data unless we can demonstrate a legal basis for the process that outweighs your interests and rights or as a result of legal claims.
The right to object to direct marketing
You have the right to object to direct marketing, including profile analysis for direct marketing purposes.
If you no longer wish to receive direct marketing, please follow the instructions provided in our marketing emails. You can also change this under settings in your Blush-Jewels.com account.
Right to Restriction
You have the right to request Venson Amsterdam to restrict the processing of your personal data in the following circumstances:
if you object to a processing based on a legitimate interest of Venson Amsterdam, Venson Amsterdam will limit any processing of such data pending verification of the legitimate interest.
if you have submitted a claim that your personal data is incorrect, Venson Amsterdam must limit any processing of such data pending verification of the accuracy of the personal data.
if the processing is unlawful, you may object to the deletion of your personal data and instead request the limitation of the use of your personal data.
if Venson Amsterdam no longer needs the personal data, but the personal data is necessary for you to make defensive legal claims.
How can you exercise your rights?
We take data protection very seriously. That's why we have a dedicated customer service team that handles your questions regarding your above rights. You can always reach our staff at email@example.com.
The right to lodge a complaint with a supervisory authority
If you believe that Venson Amsterdam is not processing your personal data correctly, please contact us. You also have the right to lodge a complaint with a supervisory authority.
Updates to our Privacy Statement
Our privacy statement may need to be updated. The latest version of the privacy statement was updated on 9 November 2018. We will post any material changes to the privacy statement, for example with respect to the purpose of using your personal data, the identity of the manager or your rights.