Delivery to the Netherlands and Belgium

Your order will be delivered in the Netherlands and Belgium by PostNL or Trunkrs at no charge. Your order will be delivered at no charge in Belgium by PostNL. 

If your order is placed before 23:59 on Sunday to Thursday with delivery to an address in the Netherlands by Trunkrs, the package will be delivered in the evening of the following day. For delivery to Belgium, this can take a day longer.

If you place your order on these days before 3:00 pm with delivery by PostNL, your package will still be shipped the same day. 

General delivery information

If you wish you track the status of your package's shipping, this is possible using the Track & Trace link. 

If you see the message “No reports were found for this combination”, it is possible the Track & Trace has not yet been processed. You can then call up the status of your package's shipping on the following business day. 

If you have not yet received your order two business days after the shipping confirmation, and you still see this message, please contact our customer service, and we will be pleased to assist you.

Not at home when delivery was attempted?
The delivery agent will then attempt to deliver your package to your neighbours.
If this is not possible, the delivery agent will leave a card with a 'not-home code'. You can use this code to select a new delivery time for PostNL. This can be as late as 10:00 pm. If you take no action, in most cases PostNL will try again on the next delivery day (Monday to Saturday). For delivery with Trunkrs, the delivery agent will try again in the evening of the following business day.

Package delivered to a PostNL location?
Your package will be held at the PostNL location for two weeks. After that, the package will be returned to the sender.

Shipping timelines and costs:

Countries

Shipping times

Costs

Belgium

1 to 2

Free shipping

Bulgaria

4 to 6

Order value €0 - €100 = €14.95

Order value €100 - < = Free

Cyprus

4 to 6

Order value €0 - €100 = €14.95

Order value €100 - < = Free

Denmark

2 to 3

Free shipping

Germany

2 to 3

Free shipping

Estonia

4 to 6

Order value €0 - €100 = €14.95

Order value €100 - < = Free

Finland

3 to 6

Order value €0 - €100 = €14.95

Order value €100 - < = Free

France

2 to 4

Free shipping

Greece

3 to 6

Order value €0 - €100 = €14.95

Order value €100 - < = Free

Hungary

3 to 6

Free shipping

Ireland

2 to 4

Order value €0 - €100 = €14.95

Order value €100 - < = Free

Italy

2 to 5

Free shipping

Croatia

5 to 8

Order value €0 - €100 = €14.95

Order value €100 - < = Free

Latvia

3 to 6

Order value €0 - €100 = €14.95

Order value €100 - < = Free

Lithuania

4 to 6

Order value €0 - €100 = €14.95

Order value €100 - < = Free

Luxembourg

1 to 2

Free shipping

Malta

3 to 6

Free shipping

The Netherlands

1 to 2

Free shipping

Austria

3 to 5

Free shipping

Poland

2 to 4

Free shipping

Portugal

3 to 5

Free shipping

Romania

3 to 6

Order value €0 - €100 = €14.95

Order value €100 - < = Free

Slovenia

2 to 4

Order value €0 - €100 = €14.95

Order value €100 - < = Free

Slovakia

3 to 6

Free shipping

Spain

3 to 5

Free shipping

Czech Republic

3 to 6

Free shipping

United Kingdom

Not available

Not available

Sweden

2 to 5

Order value €0 - €100 = €14.95

Order value €100 - < = Free